R E N T A L   P O L I C Y

Reservations
All homes are privately owned, are for rent by owner and their prices subject to change. For each reservation you need a booking confirmation which you receive by email after filling out the booking form. A US$1,000.00 deposit is required to hold a property and due on booking. The final balance is due 30 days prior to your arrival. All prices displayed on this homepage are based on a maximum 4 people occupancy. If no initial deposit is received within 10 days of the initial booking, the contract is automatically cancelled and the property is back on the availability list.

Payments
Minimum rent are two weeks, some homes are for rent on a monthly basis only. You can pay by Personal Check. We do also accept credit card payments through Paypal.com with an additional 3% surcharge. All homes are subject to a one time US$120.00 cleaning fee. All prices include sales tax and tourist tax. Cleaning fee and Pool heating (if requested) is always extra.
PayPal Secure Payment Option

Peace of Mind
All homes subject to a minimum of US$500.00 security deposit against damage, breakages and extra cleaning . Local and Long Distance calls are free. Guest are responsible for any damage that occur during occupancy. Please replace minor breakages yourself, it is less expensive.

Cancellation
90 days (or more) prior to your arrival the handling charge is US$ 250.00. 60 days (or less) prior to arrival the cancellation fee is US$ 1,000.00. If you must cancel your reservation within 30 days or less of your arrival, we cannot refund your payment unless the unit is re-rented for the entire period. If the unit is re-booked for the entire period, you will only be charged a US$ 250.00 cancellation fee. Please contact us immediately if you need to cancel your stay. This gives us more time to re-book the unit.

Responsibilities
Some of you will vacation with other couples or friends but only the leaseholder is responsible for payments and damages. Rotonda-West is a deed restricted community, no boats, trailers or RV's are allowed in the driveway.

Occupancy
The occupancy of each rental unit is designated on the rental agreement/booking confirmation. This number is the MAXIMUM total occupancy. Over-occupancy is considered a SERIOUS VIOLATION of your lease and you will be asked to leave or occupancy can be denied. Any guests having parties, disturbing neighbors with loud and unnecessary behavior or found with a pet will be evicted by the local sheriff immediately with no refund.

Accommodations
Each home is individually owned and reflect the tastes of the owner. Equipment and supplies may vary. The site owner cannot be held responsible for changes made by the owners in furnishings and equipment, or the general condition of the home. All homes are very well-maintained and very clean. It is strictly forbidden to post any pictures or comments about the rental on any website without prior consent of the owner. From time to time some problems with utilities (electric, water, cable, appliances etc) occur. All efforts are done to handle repairs promptly but some delays may occur. Please do not place repair calls yourself. Compensation will not be issued due to malfunctioning equipment or other guest dissatisfactions. Please do not move any furniture or TV's in the home.

Cleaning
We are proud to offer very clean homes. Each home is cleaned prior to your arrival. During your stay the home is self- sustaining. We expect the rental to be left in normal clean condition. The one time cleaning fee includes routine cleaning and one set of bedding and towels per person. Additional cleaning will be charged to the Security Deposit at US$30.00 per hour. Do not leave any food outside. Florida is notorious for ants and other insects. Remember a cleaner home has less bugs. Please remove all garbage on the last collection day.

Minimum length of stay for all rentals:
February and March, the minimum length of stay is one month. April to January, the minimum length of stay is two weeks.

Version 5.0/November 2010

Electricity and Water
Renters staying a month or longer have a US$ 200.00 monthly electricity allowance. This is more than the average use. Additional cost will be charged to renter. If you pay extra for pool heating, that amount will be in addition to the allowance. If for example you pay an extra US$ 250.00 for pool heating, your allowance is now US$ 450.00. Renters staying less than a month have all electricity included in their rental amount. There is a $ 100.00 monthly water allowance, this is more than the average use of a home. Both items are instated to secure and abuse in electricity and water!

Arrivals

Check-in time is 5PM, check-out time is 10AM. This time is needed for the cleaning service to make the home ready for the next guests, please don't arrive early or the home might not be cleaned properly. Always contact us by email at least 7 days prior your rental dates to confirm your arrival or the home might not be ready for you. If keys or garage door openers are not returned on your departure day, there will be a charge of US$400.00 towards your security deposit.

Pool and Maintenance
There is already a person in charge of all pools, spas, landscaping and maintenance. Please DO NOT touch any of the pool controls. Please keep Pool Cage Doors unlocked at all time for cleaning service.

Phone
Free unlimited long distance calls on all of our homes is included in your rent.

Internet
All of our homes offer High Speed Internet and Wireless access at no extra cost.

Golf Packages
Most of our homes can be booked with a Golf Package for all Rotonda Golf & Country Club Golf Courses. All you pay is the cart fee! This includes the Links Course 18 holes Par 63, the Hills Course 18 holes Par 72) the Palms Course 18 holes Par 72, Long Marsh Course 27 holes Par 72. We are not liable for any price increase for cart fees during a season as we have to buy Rental Home Membership cards in November for the coming year.

Check-out
Check-out time is 10AM. Please remove all trash from the home on the last collection day prior to departure. Clean and re-shelf all dishes, clean range oven, and BBQ. Close and lock all windows and doors. Set Air Conditioner to 80°F.

Check-in
Check-in time is 5PM. On arrival, you will one set of keys and a garage door opener on the countertop. Sometimes there is some trash leftover, ready to put out, in the garage of the unit. Since we only have selected days for trash pickup, and we have raccoons that open trash, we have to leave it inside until the collection day. Please take care of this on the first pick-up day. Also there are often some leftovers from former renters in the kitchen or bathrooms. You are welcome to either use those products or throw them away.

Construction
Due to the increase in home construction in the area, there is the prospect of some building noise. We hope that this will not affect your stay in anyway, but we cannot accept liability for any disturbance this may cause.

Office Hours
Our office hours are Monday - Friday 10am to 5pm ET.
Our phone number is provided to every renter with their booking confirmation. This is the only valid phone number for any questions or problems you might have during your stay. If possible, we would like to be contacted by email, as we often can reply much faster. If this is not possible, please call us during regular business hours on the phone number provided on the booking confirmation (please do not call any phone numbers listed in the phone books or any of our private numbers or we will not be able to reply to you) and expect a call back within 24 hours at your vacation home. Sorry, but we are not able to call different numbers, out of country cell phones etc. Our only contact number for you during your vacation is the property you are staying at. We wish you a most enjoyable holiday.

Following Year Reservation
All renters have the priority to book the same accommodation for the next year. We always try our best to accomodate our customers, so please contact us as soon as possible if you request to rent a Villa for the following season since we usually have a long waiting list for February, March and April.

Thank you and have a wonderful stay.

(C) Copyright 1998-2011 by Stebler Inc.